Compatibility Guide for new Sky WiFi smartpen

The launch of the Sky WiFi smartpen will mean some changes for anyone who has an existing smartpen.

Dot Paper Compatibility

You can continue using any existing dot paper product that you already have.

I have personally tested the Sky WiFi smartpen on the entire paper product range without issues – even going back to notebooks from 4 years ago. If you do experience any issues please let us know so that we can pass this onto the US support team.

Accessories

Any accessories from the Echo range will work with the new Sky WiFi smartpen – this includes the 3-D headset, charging cable, deluxe carry case, or the Portfolio

If you are upgrading from a Pulse smartpen or adding a Sky WiFi smartpen and will continue using your Pulse then note that the Pulse accessories – primarily the cradle and headphones are not compatible with the Sky WiFi smartpen.

Livescribe Desktop

The Sky WiFi smartpen introduces a new platform architecture with Evernote assuming the role that Livescribe Desktop currently has. Evernote is a suite of software and web services designed for note-taking, archiving, and accessing information across a broad range of computing platforms. Supported platforms include Windows, Macintosh, iOS, Android, Blackberry, and most web browsers.

I will be writing a more detailed blog post in the coming days regarding the new platform architecture and what this means for the future.

My Existing Livescribe Desktop Data

The advice I have from Livescribe is as follows:

In the coming months we plan to develop another method for upgrading customers to easily migrate their complete collection of notebooks from Livescribe Desktop to their Evernote account. Our goal is to do this in a way that is entirely consistent with the Sky online experience and does not require users to create PDF files.

Questions?

If you have any questions please feel free to contact us via the following:

  1. Talk to the Smartpen ANZ team:
    1. (1300) 305 514 or +61 (7) 3117 2584
  2. Talk to the Livescribe Support team:
    1. (1800) 615 729
    2. Email – support@smartpen.com.au or CS-au@livescribe.com
  3. Social – click on the icons on our homepage to go directly to our social profiles – or leave a question here on this post and I’ll respond ASAP.
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About Mark Parker

Mark Parker is the founder of Smart Selling International Pty Ltd. Smart Selling International is a niche technology market launch expert - helping technology companies launch and grow their brands in Australia, New Zealand, and parts of Asia. Mark is focused on Augmented and Virtual Reality, IoT, and digital data capture devices. You can find him online at - Twitter (@smartselling or @smartpen), LinkedIn - http://au.linkedin.com/in/smartselling
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3 Responses to Compatibility Guide for new Sky WiFi smartpen

  1. Jim Sprialis says:

    Hi Mark
    From the sounds of your blog, the Livescribe Desktop platform is being phased out. I currently use the MyScript for Livescribe Desktop for transcription of my Echo pen notes. I will be purchasing a Sky pen shortly. In the short term, I am assuming I will still be able to transfer notes from a Sky pen in to the Desktop software for transcription purposes. Is this correct? In the longer term, will there be transcription services offered throught the Evernote platform?
    Thanks
    Jim Sprialis

    • Mark Parker says:

      Hi Jim
      Great to hear from you again.

      Firstly, the Echo range isn’t being totally replaced – we’re keeping the 2GB Echo as a wired pen and it will continue to use both Livescribe Desktop and MyScript.

      Secondly, there are no plans to allow content to go from Evernote to LD – from what I’ve been told it’s technically not feasible.

      What I do know is that Livescribe is working with both Evernote and Vision Objects on a cloud-based transcription app to do what MyScript currently does. I’ll have a better feel for an ETA during my December visit to head office.

      cheers Mark
      PS – send me an email so we can organise a Sky sample for you!

  2. adelaidelad says:

    Hi Mark
    Your blog entry implies that the Livescribe Desktop platform is being phased out. I currently use the platform to transcribe my Echo pen notes with the MyScript for Livescribe Desktop software. In the short term, can my notes taken with a Sky pen still be synched to the Desktop software for transcription? In the longer term, what will be the transcription options for the Evernote platform?
    regards
    Jim Sprialis

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