The launch of the Sky WiFi smartpen will mean some changes for anyone who has an existing smartpen.
Dot Paper Compatibility
You can continue using any existing dot paper product that you already have.
I have personally tested the Sky WiFi smartpen on the entire paper product range without issues – even going back to notebooks from 4 years ago. If you do experience any issues please let us know so that we can pass this onto the US support team.
Any accessories from the Echo range will work with the new Sky WiFi smartpen – this includes the 3-D headset, charging cable, deluxe carry case, or the Portfolio
If you are upgrading from a Pulse smartpen or adding a Sky WiFi smartpen and will continue using your Pulse then note that the Pulse accessories – primarily the cradle and headphones are not compatible with the Sky WiFi smartpen.
The Sky WiFi smartpen introduces a new platform architecture with Evernote assuming the role that Livescribe Desktop currently has. Evernote is a suite of software and web services designed for note-taking, archiving, and accessing information across a broad range of computing platforms. Supported platforms include Windows, Macintosh, iOS, Android, Blackberry, and most web browsers.
I will be writing a more detailed blog post in the coming days regarding the new platform architecture and what this means for the future.
My Existing Livescribe Desktop Data
The advice I have from Livescribe is as follows:
In the coming months we plan to develop another method for upgrading customers to easily migrate their complete collection of notebooks from Livescribe Desktop to their Evernote account. Our goal is to do this in a way that is entirely consistent with the Sky online experience and does not require users to create PDF files.
If you have any questions please feel free to contact us via the following:
- Talk to the Smartpen ANZ team:
- (1300) 305 514 or +61 (7) 3117 2584
- Talk to the Livescribe Support team:
- (1800) 615 729
- Email – email@example.com or CSfirstname.lastname@example.org
- Social – click on the icons on our homepage to go directly to our social profiles – or leave a question here on this post and I’ll respond ASAP.