In the past few weeks we’ve had a number of customers (<5) contact us reporting a “System 3” error on their Livescribe pens. We’re also aware that the Livescribe Forums contain reference to this error but no proven fix.
Working through our regional partner BigAnt, we’ve been able to determine a fix for this problem. Please contact us via support@smartpen.com.au if you have experienced this error.
We finally got our hands on the first shipment of Livescribe Pulse Smartpens last week so we’ve been extremely busy filling orders, playing with our new gadget, and getting the word out.
If you haven’t seen the Livescribe Pulse Smartpen yet, have a look at the Smartpen website where we’ve created some content and excitement around this amazing new piece of technology.
Everyone we’ve been showing the pen to has been really excited and has turned into advocates for us – a special mention to Meyrick Adams from Gen3Media who’s determined to sell a million units for us…
We’re hoping Gizmodo will do a review for us soon. I’ve also asked Adam Wallace from Too Easy to drop in here and give us a review as he’s a happy new user.
If you’d like more information on the product, let me know and we’ll get in touch.
Welcome to the Smartpen Blog.
Smartpen distribute the Livescribe Pulse Smartpens here in Australia and New Zealand. Unlike the big box retailers, we’re committed to service and support and helping our customers realise maximum value from the Livescribe product.
We’re also dialled into the Livescribe development network – we’re working with BigAnt and Livescribe to continue the development of the Livescribe product, platform, and feature list.
We’ll post interesting information about Livescribe from around the world so we can all learn and benefit. From time to time, we’ll invite guests to contribute posts on Livescribe. If you’d like to post here, please contact me at mparker@smartpen.com.au
In case you’re wondering who we are, Smartpen is a business unit of Everpark Australia. One of Australia’s most innovative IT consulting companies. We’ve been working with the Anoto technology through our partner BigAnt Technology.
Wishing you all the best success with your Livescribe product – cheers
Mark Parker
