Comments for The Smartpen Blog

Comment on A Year of Evernote Premium – Simply buy a smartpen by Evernote Promotion Extended Till End of April | The Smartpen Blog

Evernote Promotion Extended Till End of April | The Smartpen Blog — Wed, 08 Feb 2012 00:35:49 +0000

[...] popular Evernote Premium promotion has been extended till April 31 2012. We first announced this special Evernote offer back in August last year and we’ve had a great response from Australian Livescribe [...]

Comment on Don’t Underestimate the Value of Your Notes by Mark Parker

Mark Parker — Wed, 01 Feb 2012 06:05:42 +0000

Thanks for the feedback Simon – we’ve heard similar comments from your peers around Australia and New Zealand. I suspect you’ve found it easier now to get deeply engaged with your clients – knowing that the smartpen is capturing the audio so you can recap as needed..!

I did speak to another FP last week and she told me that she now regularly uses Livescribe Connect to share her notes directly with her clients. So she captures notes and audio in a client meeting and then uses Connect to email them to her client before they leave her office – so they end up with a copy of her hand written notes – plus the audio. Which in her words was a great win-win

cheers Mark

Comment on Don’t Underestimate the Value of Your Notes by Nomis

Nomis — Wed, 01 Feb 2012 05:56:14 +0000

As a Financial Planner, I have found the Echo Smartpen (8GB) to be invaluable when meeting with my clients. Not only do I take notes that are automatically converted to a PDF that I save down to the clients file, I also have the audio to go back and confirm/check on something I may have missed in my notes that is vital in the provision of giving them advice. The audio component provides that security blanket and it is so easy to access compared to a tape/digital recorder. I am now using the Smartpen in the various committee meetings I attend and wouldbe lost without it!

Comment on Livescribe Echo vs Pulse Smartpens – Comparing the two by Peter

Peter — Mon, 23 Jan 2012 23:10:04 +0000

G’day and thank you Mark

Will contact you as recommended. It was a terrific pen and very usefull in meetings.

Thank you again Peter

Comment on Livescribe Echo vs Pulse Smartpens – Comparing the two by Mark Parker

Mark Parker — Mon, 23 Jan 2012 21:44:41 +0000

Peter,
Why don’t you contact me via email. I may be able to offer a replacement for shipping cost only.

cheers Mark

Comment on Livescribe Echo vs Pulse Smartpens – Comparing the two by Peter

Peter — Fri, 20 Jan 2012 02:58:30 +0000

G’day again Mark

Thank you for understanding our frustrations with your product!
We also have a financial frustration with the fact that you are unable to service your product, in our case a failed screen on your product that has had little use compared to the demands of a student or a lawyer for example.

You are advising us to throw in the bin our expensive $320 Livescribe SMART Pen!!!!

We are disappointed that you cannot service your product and that your offer to us is of a general nature and you are not prepared to support us with a replacement.

Regards Peter

Comment on Livescribe Echo vs Pulse Smartpens – Comparing the two by Mark Parker

Mark Parker — Thu, 19 Jan 2012 23:29:09 +0000

Hi Peter I understand your frustration. Please feel free to take advantage of our back to school offers cheers Mark

Comment on Livescribe Echo vs Pulse Smartpens – Comparing the two by Peter

Peter — Thu, 19 Jan 2012 23:24:26 +0000

Thanks Mark,
Went through an extensive routine with Livescribe and Mary A confirmed it was screen failure. We are unhappy that our pen failed as we paid $320 for it and we need it.
We are keen to hear of your offer

Regards Peter

Comment on Livescribe Paper Tablet Application Launched by Mark Parker

Mark Parker — Fri, 06 Jan 2012 22:56:11 +0000

Hi Joe,
the pen is supplied with a USB cable – if you need a longer one I’d check a local electronics store for a USD to micro 2.0 cable. We stock a longer option here in our Australian store.

cheers Mark

Comment on Livescribe Paper Tablet Application Launched by jozwikjp

jozwikjp — Wed, 04 Jan 2012 22:45:41 +0000

Any chance you have a recommendation on a cable? I am looking on amazon but it is difficult to tell if the cable is flexible or not.